Today, as technology becomes more critical to supporting day-to-day business operations and revenue-generating opportunities, data growth is exploding. Despite this, IT budgets remain stagnant. Gartner reports that budgets declined by 0.5% in the first quarter of 2016 and remained flat in the second quarter.
Clearly, the pressure is on for IT departments to do more with less.
As a result, you may have cobbled together the least expensive package possible to monitor your servers, storage, and SAN. Perhaps you or a team member created some monitoring scripts. As the saying goes, however, “you get what you pay for.”
Every once in a while, it’s worth pausing to evaluate the monitoring scripts you’ve created. Are they doing the job? Or are they costing you more than you anticipated? The real costs escalate when solutions fail to prevent business disruptions or help you solve problems rapidly, demand excessive time for management, have a steep (or impossible) learning curve for those who did not create them, and consume storage space like a houseful of hoarders. Let’s look at each of these issues individually.
6 Signs Homegrown Scripts Are Not Working
If you’re facing any of the following problems, your monitoring solution may be costing you more than you think.
You’re Still Guessing
When users complain that their applications are running slowly, do you know where the problem lies? Or does a complaint give way to finger pointing, guessing and an arduous process of elimination?
If there are gaps in your program where problems can hunker down and hide, you’re left in the dark. And as your organization grows along with the IT infrastructure that supports it, gaps naturally widen.
You’re Reactive, Not Proactive
While conquering the latest IT issue that disrupted business as rapidly as possible puts you in the limelight, it does not make you a hero. The IT hero is less dramatic. He’s the one who resolves the IT issue before it disrupts business.
Do your scripts enable you to see when storage is reaching capacity or servers are slowing down? If not, you’ll always be operating in firefighting mode.
You Don’t Have the Resources to Manage and Update Your Scripts
As your company adds more servers and storage, you need to augment your programs and make sure they continue to work correctly. However, there’s never enough time in the day to get the job done. Plus, because your IT environment has become more complex, script writing requires a deeper skill set—one you may not have internally.
You Don’t Understand Your Monitoring Solution
An employee wrote your scripts, so how could it be possible that no one understands them? Well, he was smart, skilled and ambitious. Unfortunately, he was snapped up by another company and left little documentation behind about the monitoring solution. Now your technical experts are scrambling to decipher how to use the solution.
You Have Too Much Data to Store
In any automated process, the data can add up quickly. And to understand your IT environment and identify trends, you want to keep information as long as possible. As data mounts up, it becomes challenging and costly to store.
Do any of these problems sound familiar? If so, it may be time to look into purchasing a solution to monitor the performance of your servers, storage, and SAN.
What to Look for to Solve these Problems
If you’re planning to buy, you want to invest in a solution that resolves the issues you have today.
Because your technology is interconnected, a hodgepodge of solutions that monitor individual servers and storage devices is not helpful. Just like with your homegrown scripts, it allows for holes to exist where problems can hide. To avoid gaps that lead to guesswork, look for a solution that monitors your whole IT infrastructure.
Another drawback of having multiple solutions is that you have to look at everything individually. That takes time. You need a solution that gives you the big picture in a dashboard, enabling you to spot problems that are brewing and squelch them before they negatively impact business.
Also, it’s a good idea to look for a SaaS solution because it helps overcome several issues. First, only a cloud solution can monitor cloud, hybrid and on-premise technology, giving you the bird’s-eye view you require. Second, you’ll avoid the lofty price tags associated with buying and managing an enterprise-wide on-premise solution. Third, you can get up and running quickly. Last but not least, there’s that “S” for service…exactly what you need to ensure you gain the greatest possible value out of your investment.