IT Ops Problem Solver Series – Part 2: This article is a summary of a full report in our IT Ops Problem Solver Series. In this series, we’ll tackle the biggest problems facing IT Ops leaders and explore how some of Galileo’s clients are addressing them. In this part of the series, we delve into IT performance challenges and how to address them effectively.
Why Traditional Monitoring Tools Are Failing You
IT performance challenges are more than a nuisance—they’re an escalating risk. And if you’re in IT Ops, you know how difficult they can be to diagnose, let alone fix for good.
Modern infrastructure environments are complex. You’re managing hybrid systems, legacy platforms, cloud-native apps—and trying to keep them all running smoothly. Traditional tools weren’t built for this level of interdependency. They capture snapshots, not trends. They surface alerts, not answers. And they leave you exposed to risks that are harder than ever to predict and prevent.
That’s exactly why we partnered with industry analyst Charles Araujo to create a new eBook, Overcoming the IT Performance Dilemma. It’s the latest release in our IT Ops Problem Solver series—and it dives deep into why performance issues persist, even with the best teams and tooling in place.

Complete the short form to access the full report.
Inside the eBook: A New Mandate for Performance Management
You’re likely facing performance challenges that never seem to go away—and worrying about the ones you can’t even see yet. This isn’t in your head. The pressure is rising because today’s tech stack is more critical, more fragile, and harder to manage than ever before.
As the eBook explains, the combination of increasing complexity and criticality has outpaced what traditional performance tools can handle. Reactive, snapshot-based monitoring approaches aren’t enough. And the cost of inaction is steep: compliance failures, operational breakdowns, customer dissatisfaction, and career-impacting consequences.
The Root Cause? A Performance Data Gap
Addressing these challenges requires something most teams don’t have: access to granular, time-series data across the entire infrastructure stack—plus the expertise to interpret it.
This “performance data gap” is the very thing that makes your job harder. And while your systems are already generating the data you need, most tools aren’t designed to help you make sense of it. You need a new operational capability that combines:
- Deep, technical infrastructure data
- Long-term, time-based visibility into trends and anomalies
- The ability to turn insights into action, fast
Galileo was purpose-built to close this gap.
Real-World Stories. Real Impact.
The eBook includes case studies of enterprise teams who used Galileo to:
- Consolidate system reporting and eliminate blind spots
- Reduce meantime-to-innocence from hours to minutes
- Catch performance issues before they escalated
- Resolve challenges that had persisted for months—or longer
When you close the performance data gap, you don’t just solve one problem—you transform how your team operates.
👉 [Download the eBook now] and take the first step toward solving IT performance challenges—for good.
