One of the ways to engage with customers and offer up a competitive edge is to ensure optimal performance of the services being delivered.
3 reasons top-notch infrastructure performance is critical for service providers
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Best Practices
Customer service: Why ongoing support is essential to an optimal experience
It’s not just about making a good first impression – organizations must be able to provide its customers with ongoing support throughout their journey and lifecycle with the brand.
14 Questions to Ask to Assess IT Infrastructure Monitoring Tools
“If you do not know how to ask the right question, you discover nothing.” — W. Edward Deming When sorting through the plethora of IT infrastructure monitoring tools on the market, it can be...
9 Attributes of a Secure Cloud-Based IT Infrastructure Monitoring Tool
Given that compromised data can lead to the downfall of a business, it’s not surprising that IT leaders are concerned about the security of cloud-based infrastructure performance monitoring tools. The cloud, however, provides the advantage of giving you a holistic view of a hybrid environment. So find out how to vet cloud vendors to ensure they offer a secure service that protects you from data breaches, network intrusions, and denials of service.
Relinking Oracle Binaries: Understanding the Process
This blog entry attempts to explain what I believe the Oracle relinking process is all about. Those DBAs who have been working with the Oracle database for a while and sysadmins who have been...
Proactive IT Monitoring Prevents System Slowdowns
Part 1 of Series: Solving Today’s Top 5 IT Performance Management Challenges IT Performance is an important concern due to the complicated nature of application architectures—including layers of...
Useful Sqlplus Features and Tips
Sqlplus is the command line interface client for the Oracle database. It is used by DBAs to administer a database, by developers to develop server side software components, and others. It is one of...
Controlling the Storage Blob: Six Key Areas That Can Improve Storage Efficiency and Affordability
In the 1958 film “The Blob,” the blob begins as a small alien creature brought to earth via a meteorite, but it quickly begins consuming every human it contacts and becomes ever larger and voracious...